After his arrival, the Shelter immediately appointed a key worker for Milo and placed him in a quiet room. His medical needs were prioritised, and he underwent a crucial operation performed by a specialist dentist. However, the most intensive work was on his behaviour. Milo was petrified of everything, necessitating a slow process of socialisation, and learning to build trust.

With gentle care and patience, his key worker earned Milo’s trust. Gradually, short introductions to other humans and animals helped him overcome his fears. Milo eventually learned to walk on a lead, climb stairs, and play with his newfound friend Nelly, a dog rescued by one of the Shelter staff. The transformation in Milo was encouraging, from a neglected dog who did not know what it meant to be loved, to a bright and beautiful pup with an even brighter future. By March 2024, Milo was rehomed, leaving behind a troubled past for a future filled with love and joy.